Privacy Policy

Last updated: March 4, 2026

Overview

Hidaya Coffee (“we,” “us,” or “our”) operates the website hidayacoffee.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. By using our site, you agree to the practices described here.

Information We Collect

Information You Provide

Account information: name, email address, and password when you create an account.
Order information: shipping address, billing details, and phone number when you place an order.
Payment information: payment card details are collected and processed directly by Stripe, our payment processor. We never store your full card number on our servers.
Communications: any messages you send us through the contact form or email.
Reviews: name (or chosen display name), email, and review content when you leave a product review.

Information Collected Automatically

Usage data: pages visited, time spent on site, referring URL, and general browsing behavior via Google Analytics (GA4).
Device information: browser type, operating system, and screen resolution.
Cookies and local storage: we use cookies for authentication sessions and local storage for your shopping cart. See “Cookies” below.

Information from Third Parties

Google Sign-In: if you sign in with Google, we receive your name, email address, and profile picture from Google. We do not receive your Google password.

How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates
Manage your account, subscriptions, and rewards
Respond to your questions and support requests
Improve our website and product offerings
Prevent fraud and maintain security
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share your data only with:

Stripe: to process payments securely.
Resend: to send transactional emails (order confirmations, password resets).
Google Analytics: to understand site usage (anonymized data).
Cloudinary: to host and deliver product images.
Shipping carriers: to deliver your orders.
Law enforcement: if required by law or to protect our rights.

Cookies

We use the following cookies and storage mechanisms:

Authentication cookies: to keep you signed in across sessions. These are essential for account functionality.
Local storage: to persist your shopping cart between visits.
Google Analytics cookies: to collect anonymized usage statistics. You can opt out using the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your account and order data for as long as your account is active or as needed to provide services. Order records are kept for accounting and legal purposes. You may request deletion of your account and personal data at any time by contacting us.

Data Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure payment processing through Stripe, and hashed passwords. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Delete your account and personal data
Opt out of marketing communications
Request a copy of your data in a portable format

To exercise any of these rights, email us at support@hidayacoffee.com.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@hidayacoffee.com
Phone: (317) 798-0788
Location: Noblesville, Indiana

See also our Terms of Service and Shipping & Returns policies.