Hidaya Coffee

Terms of Service

The rules and guidelines for using our website and services.

Last updated: March 4, 2026

Agreement to Terms

By accessing or using the Hidaya Coffee website (hidayacoffee.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases. By placing an order, you represent that you meet this requirement.

Products and Pricing

  • All product descriptions and images are provided for informational purposes. We strive for accuracy but do not guarantee that descriptions, pricing, or images are error-free.
  • Prices are listed in US dollars and include no tax unless otherwise stated. Applicable sales tax will be calculated at checkout.
  • We reserve the right to modify prices, discontinue products, or correct pricing errors at any time. If a pricing error affects your order, we will contact you before processing it.
  • Product availability is not guaranteed. We may limit quantities per order.

Orders and Payment

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
  • Payment is processed securely through Stripe. By providing payment information, you authorize us to charge the applicable amount.
  • You are responsible for providing accurate shipping and billing information. We are not liable for orders shipped to incorrect addresses provided by the customer.
  • Order confirmation emails are sent after successful payment. This constitutes our acceptance of your order.

Subscriptions

  • Subscriptions are prepaid recurring orders. By subscribing, you authorize recurring charges at the selected frequency.
  • You may cancel, pause, or modify your subscription at any time through your account dashboard. Cancellations take effect at the end of the current billing period.
  • We reserve the right to change subscription pricing with 30 days' notice.

Shipping and Delivery

Please refer to our Shipping & Returns page for detailed information about shipping rates, delivery times, and return policies.

Returns and Refunds

  • We accept returns on unopened, unused products within 30 days of delivery.
  • Perishable goods, custom products, sale items, and gift cards are non-returnable.
  • To initiate a return, contact us at support@hidayacoffee.com.
  • Refunds are processed within 10 business days of receiving the returned item and issued to the original payment method.

Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Rewards Program

  • Points are earned on qualifying purchases and approved product reviews. Subscription purchases earn bonus points.
  • Points have no cash value and cannot be transferred or sold.
  • We reserve the right to modify or discontinue the rewards program at any time. Outstanding points will be honored for 90 days after any program change.

Reviews and User Content

  • By submitting a review, you grant us a non-exclusive, royalty-free license to use, display, and publish your review on our website and marketing materials.
  • Reviews are subject to moderation. We reserve the right to remove reviews that contain offensive language, spam, false claims, or violate these terms.
  • You represent that your review is your honest opinion and based on your genuine experience.

Intellectual Property

All content on this website — including text, images, logos, designs, and software — is the property of Hidaya Coffee or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Hidaya Coffee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchases. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Hidaya Coffee, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these terms.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Hamilton County, Indiana.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service, contact us at:

See also our Privacy Policy and Shipping & Returns policies.

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